Delivery

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We are committed to providing you with an excellent service

Please read through our delivery options


We know that choosing the right style and design for your home can sometimes be difficult,
so we’re here to help.

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[p][icon icon=”icon-home”][/icon]We can deliver direct to you door or anywhere else that suits you.[/p]

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[p][icon icon=”icon-paper-plane”][/icon]Next day delivery on weekday orders placed before midday.[/p]

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[p][icon icon=”icon-mail”][/icon]Order up to five samples FREE delivery, sent via first class post.[/p]

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[p][icon icon=”icon-address”][/icon]We operate Nationwide. Even to the most remote locations.[/p]

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Sample Service

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      • We highly recommend ordering samples as colours and textures can often appear different once in your hand. By doing this you can get a sense of how they will work in your home alongside your own interior styles before you purchase. We will dispatch your samples within 48 hours, subject to availability.
      • You can order up to 5 tile samples with FREE postage and packaging. You will also receive a coupon code via email once your order has been placed. With this you can claim back the money spent on your samples, IF YOU PLACE AN ORDER. This can be entered at the checkout.
      • There is a small charge for each sample, depending on the size of the tile. You will either receive a small colour swatch or a 10 x 10cm piece to give you an idea of colour and texture. If, however, you would prefer a complete tile sample, just select the tile size when making your order.

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Costs & Timings

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  • Delivery is charged at £8 for standard orders, although is free for orders over £100.
    For stocked items, standard delivery usually is next day, although this is a guideline only.
    Some of our products are ordered specially for you so these items take longer – the timings depend on the product.
  • The English Tile Company will not under any circumstances entertain any financial demands from the customer for late or incorrect delivery. We always recommend that you never book a tiler or other workman until the goods have been delivered and inspected.
  • If you cancel your order it can be returned, however this will incur a 25% handling charge.
  • All goods must be checked by the customer on receipt of goods – this is imperative. No responsibility for damaged product, shortages or incorrect products can be accepted after 48 hours / two working days (Mon – Fri) of receipt of goods.

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